FAQ Category: Insurance

How is the billing handled?

We will bill your insurance for you. Charges not covered by insurance are your responsibility. Co-pays are due at time of service. Deductibles and co-insurance are due as claims are processed. Coverage may vary by type of service. There is a $25 missed appointment fee for appointments not cancelled before 24 hours.

Do I need a referral to schedule an appointment?

If you would like to schedule an appointment for physical therapy using Medicare, a referral is needed. Otherwise, no referral is required.

What payment methods do you accept?

Cash, Check, Visa, Mastercard, Discover, American Express, and CareCredit. Payments can be made in person, mail, or phone.

Do you offer financial assistance?

American Back Center tries to help patients reach optimal health by offering: Payment arrangements Interest free financing available through CareCredit. Cash-paying rates (if not using insurance at all) Packages of visits Call our office for further details.

Do you accept Medicare? Medicaid?

Medicare is accepted. We do not accept Medicaid.

What insurance do you accept?

We are in-network with Blue Cross Blue Shield, United Healthcare, and we participate with Optum and MultiPlan. Cigna and Aetna (out-of-network) are also accepted. Most insurance plans cover Chiropractic and Massage. Many insurance plans cover Acupuncture. Insurance benefits can be verified before treatment free of charge.